FAQ

1. Do you have a secure server? Am I safe submitting my credit card information to you over the Internet?

Yes, you are safe submitting your credit card information over the Internet. Our websites are hosted by Pair Networks. Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.

2. Can I contact you by phone ?

Yes we are reachable by phone,see contact us page. If you call and reach voicemail, all lines are in use. Please leave a message and we will call you back as soon as possible. It would be helpful to know the reason you are calling. If you are calling about the status of your order, please leave your name, order number if you have it, and phone number. If you are calling to check the availability of a shoe, please let us know which shoe(s) you are interested in. If you have questions on a product or service, you can click Llive Help to chat,Or contact with us by Email : kilakely@hotmail.com.

3. How can I be certain that my order has been received?

Upon completion of your order, Bestgolfs will send you an order confirmation e-mail specifying the products and quantities ordered, Total price, and shipping address to your designated email address. Please note that this can only occur if the email address you submitted upon registration is still active.

4. Can I change my online order?

Please contact with us within 6 hours after you submitted your order If you want to change it ! When can I get my order? 7 woking days usually.Here we arrange order package and shipping it within 12hours in our working days - Monday to Friday-4:30 am to 6 pm (GMT +08:00) >. And in others time,we have our service online someday for business busy.

5. Do you have a catalog?

No. Our website is our catalog. Generally you can request a catalog from the footwear company you are interested in.

6. Is there a store in my area?

We are a retailer of the products we sell; therefore we do not have information about other retail store locations. You must contact the company directly to obtain this information.

7. Do you charge for shipping and sales tax?

No. There is never sales tax and all are shipped to you free of charge.